Funeral Guide 

Useful addresses 

ASSIST Trauma Care 
(Assistance Support & Self-help in Surviving Trauma) 
Helpline: 01788 560 800 
Office: 01788 551 919 
Email: help@assist-trauma-care.co.uk 
 
Bereavement Advice Centre 
Freephone: 0800 634 9494 
 
Child Bereavement UK 
Telephone: 01494 568 900 
Email: support@childbereavement.org.uk 
 
Citizens Advice 
National Helpline: 08444 111 444 
Telephone: 020 7833 2181 to check the local bureau’s contact details or via the 
 
Cruse Bereavement Care 
National Helpline: 0844 477 9400 
Helpline hours Monday - Friday 
9.30am to 5.00pm 
Email: helpline@cruse.org.uk 
 
Cruse Bereavement Care – RD4U 
National Helpline 0870 167 1677 
Young Peoples Helpline: 0808 808 1677 
Website: www.rd4u.org.uk 
 
Department for Work and Pensions (DWP) 
The Bereavement Service 
Telephone (English): 0845 606 0265 - 
Listen - Press any key and then press 2 for bereavement 
Telephone (Welsh): 0845 606 0275 
Monday to Friday - 8.00am to 6.00pm 
Website: www.dwp.gov.uk 
 
The Lesbian and Gay Bereavement Project 
National Helpline - 020 7837 3337 
Monday, Tuesday, Wednesday and Friday evenings from 7.30pm to 9.30pm 
 
LLGS Helpline - 0300 330 0630 
Available every day - 10:00am and 
11:00pm 365 days a year 
 
Muslim Youth Helpline (MYH) 
Freephone from all UK landlines - 0808 808 2008 
Email: Help@myh.org.uk 
Website: www.myh.org.uk 
 
Roadpeace 
National Helpline: 0845 4500 355 
Email: helpline@roadpeace.org 
 
Samaritans 
National Helpline: 08457 90 90 90 
Available 24 hours every day 
Minicom Telephone - 08457 90 91 92 
Email: jo@samaritans.org 
 
SANDS (Stillbirth and Neonatal Death Charity) 
National Helpline: 020 7436 5881 
Monday – Friday – 9:30am – 5:30pm and 
Tuesday – Thursday Evening – 6:00pm – 10:00pm 
Email: helpline@uk-sands.org 
Telephone enquiries: 020 7436 7940 or 
Email: support@uk-sands.org 
Website: www.uk-sands.org 
 
Survivors of Bereavement by Suicide (SOBS) 
National Helpline: 0844 561 6855 
9:00am – 9:00pm every day 
Office Telephone: 0115 944 1117 
Email: sobs.admin@care4free.net 
Support email: sobs.support@hotmail.com 
 
The Compassionate Friends (TCF) 
National Helpline: 0845 123 2304 
Available for support and information daily from 10.00am - 4.00pm and 7:00pm - 10.00pm. The line is always answered by a bereaved parent 
Email: helpline@tcf.org.uk 
Website: www.tcf.org.uk 
 
The Natural Death Centre 
National Helpline: 01962 712 690 
Monday to Friday - 9.30am to 3.30pm 
24hour answerphone 
Email: contact@naturaldeath.org.uk 
 
THE WAY Foundation 
Telephone: 0300 012 4929 
Email: info@wayfoundation.org.uk 
 
Winston’s Wish 
National Helpline: 0845 203 0405 
General Enquiries: 01242 515 157 
Email: info@winstonswish.org.uk 

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"Most helpful" 
Well what a nice fellow I spoke to. Was most helpful and obviously used to people asking the same questions I asked as he knew the answers immediately. I thought him very considerate and gave me details of more than one company which helped me decide. Having put off the decision for a few years now I am happy to now have my funeral plan in place. Many thanks to 'Which Funeral' 
 
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